Frequently Asked Questions Everything you need to know about SleepNest — the product, shipping, returns, and more. Can't find your answer? We're here 24/7.

How can i contact Sleepnest?

You can email us at info@sleepnest.com where our customer service team will be happy to help you.

Where do you ship to? 

We ship worldwide. Shipping rates and delivery times are calculated at checkout based on your location.

Do you offer free shipping?

Yes, Free shipping on all orders above 60$.

What is your return policy?

We offer a 14 days satisfaction guarantee. Not happy for any reason? Contact us within 14 days for a full refund — no questions asked.

How do I start a return? A: Email our support team with your order number at sleepnestofficial2@gmail.com

What if the item is damaged, wrong or missing?

Please Contact us within 14 days with your order number and photos of the Item.